Privacy Policy

1. Introduction

Zentryc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zentryc.com or use our services, including ZenPlus and ZenShield.

2. Information We Collect

We collect information you provide directly to us, such as:

• Name, email address, and company information when you contact us or create an account.
• Technical information about your infrastructure as needed to provide our monitoring and log management services.
• Usage data about how you interact with our platform.
• Communication preferences and support request details.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services.
• Improve, personalize, and expand our services.
• Communicate with you about updates, support, and marketing (with your consent).
• Process transactions and send related information.
• Detect and prevent fraud, abuse, and security incidents.

4. Data Security

We implement industry-standard security measures to protect your data. Our on-premises solutions ensure that your monitoring and log data remain entirely within your infrastructure and are never transmitted to external servers.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Third-Party Services

We do not sell your personal information to third parties. We may share data with trusted service providers who assist in operating our business, subject to strict confidentiality agreements.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or port your personal data. To exercise these rights, contact us at [email protected].

8. Cookies

We use essential cookies to ensure our website functions properly. We do not use tracking cookies for advertising purposes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us using the details below.